Description

As organizations look to improve the delivery and value of IT services, effective IT service management requires clear governance, strong processes, and continuous improvement. Join IT peers in this 2-hour, professionally moderated Roundtable to discuss ITSM strategy and governance, user experience, and process optimization. Share insights on service ownership, incident and problem management, self-service, automation, and practical approaches to improving IT service delivery. Is your ITSM environment keeping pace with the business?