NOREX IT Roundtable: IT Service Management (Virtual)

Description

As organizations look to improve the delivery and value of IT services, effective IT service management requires clear governance, strong processes, and continuous improvement. Join IT peers in this 2-hour, professionally moderated Roundtable to discuss ITSM strategy and governance, user experience, and process optimization. Share insights on service ownership, incident and problem management, self-service, automation, and practical approaches to improving IT service delivery. Is your ITSM environment keeping pace with the business?