NOREX IT Roundtable: Help Desk / Service Desk (Virtual)
NOREX IT Roundtable: Help Desk / Service Desk (Virtual)
Wednesday, September 11, 2024 (10:00 AM - 1:00 PM) (CDT)
Description
Connect with fellow IT peers in this 3-hour, professionally moderated session to share experiences, challenges, and best practices related to IT support and service management. Discuss strategies and solutions for improving service desk operations, workflow automation, incident management, ticketing systems, customer satisfaction, and staff training. What are the most important metrics you measure to understand the performance of your service desk?
Additional Info
Pricing
This event is included in your NOREX Membership.
NOREX Virtual Event
Wednesday, September 11, 2024 (10:00 AM - 1:00 PM)
(CDT)
Registered Guests
Powered By GrowthZone