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NOREX IT Roundtable 55: Help Desk / Service Desk (Virtual)

January 15, 2026 1:00 PM - 1:55 PM (CST)

Description

NOREX Virtual Roundtable 55: As the face of IT, the help desk plays a critical role in keeping organizations running smoothly. Join IT leaders to discuss strategies for improving service delivery, reducing ticket volume, and enhancing the employee experience. Explore how automation, AI, and self-service tools are transforming IT support, and share real-world approaches to boosting efficiency, communication, and user satisfaction. How is your organization balancing ticket volume with limited staffing and resources?

Pricing

This event is included in your NOREX Membership.

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Contact Information

Name: Jill Wolke
Phone: 952-447-8898
Email: [email protected]

Members: Register via the form below.
Non-Members: Use the orange button to request a guest pass.

NOREX events are professionally moderated. The engaging discussion occurs simultaneously with a robust chat. Vendors may not sponsor or attend.

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